Dr. Godfred Y. Koi-Akrofi
Senior Lecturer (HoD, Information Technology Studies)
Faculty: I.T. & Communication Studies
Department: Information Technology Studies
Academic Area(s): MIS, IT Management , IT/IS Project Management, Systems Analysis and Design, Software Engineering, Software Quality Management, Information Systems, Database Management Systems
Email: [email protected]
Godfred wears two hats: a key industry player and an academic. As an industry player, he has had a one-year working experience in a mining company, specifically the AngloGold Ashanti Limited, where he worked as an electrical/maintenance engineer in the mining environment. Later in his career he has to his credit over ten years’ experience in the Telecommunication Industry, while working with Vodafone Ghana Limited and Huawei Technologies Company Limited. At both places, he served as a Switching Expert (Core Network Engineer) and People Manager respectively. In addition, he has worked with multinational companies in the telecommunication industry such as British Telecom, AT & T, MCI Communications Corporation, Sprint Corporation, Verizon Communications, Deutsche Telekom, KPN, Orange, and Telenor ASA, where he served variously as a Telecom engineer/Manager and Interconnect (Technical, Sales and Accounting) Manager.
As an academic, Godfred has twelve years of teaching experience as a Lecturer (and in some instances served as Deputy HOD, Thesis Coordinator, Deputy IT Director, HOD and Dean) in some tertiary institutions listed below:
•Sunyani Polytechnic (now Sunyani Technical University), Sunyani, Brong Ahafo.
•Regent University College of Science and Technology (RUCST), Accra.
•Zenith University College (ZUC), Accra.
•Dominion University College (DUC), Accra.
•The University of Education, Winneba (UEW), Winneba.
•University of Professional Studies, Accra (UPSA).
Godfred has to his credit twenty articles published in reputable peer-reviewed journals, three books, and three conference papers. He currently serves as an editorial board member of the International Journal of Software Engineering and Applications (IJSEA). IJSEA is listed in ERA 2015 Australian Research Council (ARC) as one of the top ranking Journals. He has also served as a Programme Committee Member (PCM) of the related conferences of AIRCC worldwide: 9th International Conference on Software Engineering and Applications (JSE 2020).
Godfred has been nominated to serve as a Programme Committee Member (PCM) of the 2nd International Conference on Natural Language Processing & Computational Linguistics (NLPCL 2021) to be held in May 29-30, 2021 in Vancouver, Canada, and to also serve in the same category AIRCC conferences worldwide in the year of 2021. In addition, Godfred will serve in the same role as PCM and capacity during the 6th International Conference on Data Mining & Knowledge Management (DaKM 2021) to be held in May 29-30, 2021 in Vancouver, Canada.
Teaching Statement Academic Degrees •PhD in ISM (University of Central Nicaragua) - 2017 •MBA in MIS (University of Ghana) – 2008 •BSc in Electrical/Electronic Engineering (Kwame Nkrumah University of Science and Technology) - 1999
Professional Qualifications Professional Experience •Head of Department, Department of Information Technology Studies, UPSA, March 2019 to date.
Selected Publications (presented from the most recent to the earliest)
Refereed Journal Articles
1.Koi-Akrofi, G.Y. (2020). Justification of and benefits realization beyond IT investments: Analysis from literature. International Journal of Managing Value and Supply Chains (IJMVSC), 11(3), 1-16.
2.Koi-Akrofi, G.Y. (2020). Complementary assets and value creation beyond information technology investments. International Journal of Managing Value and Supply Chains (IJMVSC), 11(2), 17-40.
3.Koi-Akrofi, G.Y. (2020). IT project showstopper framework: The view of practitioners. International Journal of Software Engineering & Applications (IJSEA), 11 (3), 109-121.
4.Koi-Akrofi, G.Y., Akwetey, H. M., & Koi-Akrofi, J. (2019). Understanding the characteristics, benefits, and challenges of Agile IT project management: A literature-based perspective. International Journal of Software Engineering & Applications (IJSEA), 10 (5), 25-44.
5.Koi-Akrofi, G.Y., Akwetey, H. M., & Afful, E. (2019). I.T. project success: Practical frameworks based on key project control variables. International Journal of Software Engineering & Applications (IJSEA), 10 (5), 55-69.
6.Koi-Akrofi, G.Y., Koi-Akrofi, J., Odai, D. A., & Twum, E. O. (2019). Global telecommunications fraud trend analysis. International Journal of Innovation and Applied Studies, 25(3), 940-947.
7.Koi-Akrofi, G.Y., Koi-Akrofi, J., Odai, D. A., & Twum, E. O. (2019). Organizational performance measurement frameworks: The case of an acquired telecoms company. International Journal of Innovation and Applied Studies, 25 (3), 948-963.
8.Koi-Akrofi, G.Y. (2017). Justification for IT investments: Evaluation methods, frameworks, and models. Texila International Journal of Management. TIJ, TAU, 3(2),
9.Koi-Akrofi, G.Y. (2017). Delivering successful IT projects: A literature-based framework. Texila International Journal of Management, TIJ, TAU, 3 (2),
10.Koi-Akrofi, G.Y. (2017). IT project governance in project delivery: Key processes
11.activities, role, and responsibilities. Texila International Journal of Management, TIJ, TAU, 3 (2),
12.Koi-Akrofi, G.Y. (2017). Organizational performance improvement using the balanced scorecard approach: The case of an acquired telecoms company. International Journal of Innovation and Applied Studies, 20, (3), 850-862.
13.Koi-Akrofi, G.Y., Adu, I.N., & Opoku, D (2016). Assessing 3G technology deployment in the telecommunications industry in Ghana: An application of Porter’s five-forces competitive framework. Journal of Emerging Trends in Computing and Information Sciences, 7 (7), 2079-8407.
14.Koi-Akrofi, G.Y. (2016). Mergers and acquisitions failure rates and perspectives on why they fail. International Journal of Innovation and Applied Studies, 17, (1), 150-158.
15.Koi-Akrofi, G.Y. (2016). Mergers and acquisitions: Post-merger and acquisition integration strategies. International Journal of Economics, Finance, and Management, 5 (2), 2307-2466.
16.Koi-Akrofi, G.Y. (2014). Motives for telecom mergers and acquisitions. International Journal of Innovation and Applied Studies, 9 (4), 1809-1817.
17.Koi-Akrofi, G.Y., Quarshie, H.O., & Koi-Akrofi, J. (2013). IT project failures in organizations in Ghana. Journal of Emerging Trends in Computing and Information Sciences, 4 (1),
18.Koi-Akrofi, G.Y., Koi-Akrofi, J., & Welbeck, J.N.O. (2013). Relationship marketing tactics and customer loyalty: A case of the mobile telecommunications industry in Ghana. Maxwell Scientific Organization. Asian Journal of Business Management, 5(1), 77-92.
19.Koi-Akrofi, G.Y. (2013). Profitability analysis of the telecommunications industry in Ghana from 2002 to 2006. Maxwell Scientific Organization. Asian Journal of Business Management, 5(1), 60-76.
20.Koi-Akrofi, G.Y., Quarshie, H.O., & Martin-Odoom, A. (2012). The economic impact of computer virus: A case of Ghana. Journal of Emerging Trends in Computing and Information Sciences, 3 (8)
Koi-Akrofi, G.Y., & Koi-Akrofi, J. (2011). Information technology investments and organizational performance of the telecommunications industry in Ghana. Maxwell Scientific Organization. Research Journal of Information Technology, 3(3), 118-132.
Manuscripts accepted for publication
1.Koi-Akrofi, G.Y., Akwetey Matey, H., Banaseka, F, & Chris Quist, S. (n.d.). Impact of personality, human capital, and environmental influences on students’ entrepreneurial potential: The case of IT management and business administration final year students of UPSA, Ghana. International Journal of Innovation and Applied Studies,
2.Koi-Akrofi, G.Y., Owusu-Asare, E., & Tanye, H. (n.d.). Challenges of distance, blended, and online learning: A literature-based approach. International Journal on Integrating Technology in Education,
Book Chapters
•Koi-Akrofi, G.Y., & Koi-Akrofi, J. (2012). Relationship marketing tactics and customer loyalty: The case of the telecommunications industry in Ghana. Germany: Lambert Academic Publishing.
•Koi-Akrofi, G. Y. (2012). Profitability overview of the telecoms industry in Ghana: A quantitative approach to profitability analysis from 2002 to 2006. Germany: Lambert Academic Publishing.
•Koi-Akrofi, G. Y. (2011). IT investments and organizational performance of the telecoms industry: Analyses of the firm and industry levels of the telecommunications industry in Ghana from 2000 to 2006. Germany: Lambert Academic Publishing.
Conferences (Published Abstracts)
1.Koi-Akrofi, G.Y., Akwetey, H. M., & Afful, E. (2019). I.T. project success: Practical frameworks based on key project control variables. 5th International Conference on Business Management and Entrepreneurial Development (ICBMED 2019), from 17th April 2019 to 18th April 2019 on the theme “Growing Businesses through Secure and Sustainable Financing”. University Of Professional Studies, Accra.
2.Koi-Akrofi, G.Y. (2017). IT project governance in project delivery: key processes, activities, roles, and responsibilities. 4th e-Conference, from 26th October 2017 to 29th October 2017 on the topic "Global Education, Research, and Technology for Sustainable Development". TAU.
3.Koi-Akrofi, G.Y., Yeboah, I.K., & Obeng, P. (2016). Observation and forecast of NO2 emissions using satellite data for Ghana. Paper presented at International Conference on Education Development and Innovation (INCEDI): Education Delivery and New Learning Technologies, Accra, Ghana. INCEDI Secretariat, CEERT, Faculty Building, Methodist University College Ghana.
Subject Areas (Teaching)
Undergraduate level
•BCEG 107Introduction to Information Technology
•BCPC 201Information Systems
•BITM 302Management Information Systems
•BITM 408 Software Quality Management
Research interests
•IT/IS Management
•Telecommunications
•MIS and the organization
•Organizational Behaviour and Management
•Business Organizational Dynamics
•Post-Merger/Acquisition Dynamics in the Telecoms and IT sectors
•Quality Management
•IS/IT/Business Strategy
•IT/IS Project Management/ IT Design and Systems Thinking
•IT investments and organizational performance
•Complementary Assets and Value Creation beyond IT Investments
Professional Membership & Affiliations
•Ghana Institution of Engineers (GhIE)
•International Council for Open and Distance Education (ICDE): Global Doctoral Consortium (GDC)
•Information Technology Association of Ghana (ITAG)
•Member, University Teachers’ Association of Ghana (UTAG)
As an academic, Godfred has twelve years of teaching experience as a Lecturer (and in some instances served as Deputy HOD, Thesis Coordinator, Deputy IT Director, HOD and Dean) in some tertiary institutions listed below:
•Sunyani Polytechnic (now Sunyani Technical University), Sunyani, Brong Ahafo.
•Regent University College of Science and Technology (RUCST), Accra.
•Zenith University College (ZUC), Accra.
•Dominion University College (DUC), Accra.
•The University of Education, Winneba (UEW), Winneba.
•University of Professional Studies, Accra (UPSA).
Godfred has to his credit twenty articles published in reputable peer-reviewed journals, three books, and three conference papers. He currently serves as an editorial board member of the International Journal of Software Engineering and Applications (IJSEA). IJSEA is listed in ERA 2015 Australian Research Council (ARC) as one of the top ranking Journals. He has also served as a Programme Committee Member (PCM) of the related conferences of AIRCC worldwide: 9th International Conference on Software Engineering and Applications (JSE 2020).
Godfred has been nominated to serve as a Programme Committee Member (PCM) of the 2nd International Conference on Natural Language Processing & Computational Linguistics (NLPCL 2021) to be held in May 29-30, 2021 in Vancouver, Canada, and to also serve in the same category AIRCC conferences worldwide in the year of 2021. In addition, Godfred will serve in the same role as PCM and capacity during the 6th International Conference on Data Mining & Knowledge Management (DaKM 2021) to be held in May 29-30, 2021 in Vancouver, Canada.
Teaching Statement Academic Degrees •PhD in ISM (University of Central Nicaragua) - 2017 •MBA in MIS (University of Ghana) – 2008 •BSc in Electrical/Electronic Engineering (Kwame Nkrumah University of Science and Technology) - 1999
Professional Qualifications Professional Experience •Head of Department, Department of Information Technology Studies, UPSA, March 2019 to date.
Selected Publications (presented from the most recent to the earliest)
Refereed Journal Articles
1.Koi-Akrofi, G.Y. (2020). Justification of and benefits realization beyond IT investments: Analysis from literature. International Journal of Managing Value and Supply Chains (IJMVSC), 11(3), 1-16.
2.Koi-Akrofi, G.Y. (2020). Complementary assets and value creation beyond information technology investments. International Journal of Managing Value and Supply Chains (IJMVSC), 11(2), 17-40.
3.Koi-Akrofi, G.Y. (2020). IT project showstopper framework: The view of practitioners. International Journal of Software Engineering & Applications (IJSEA), 11 (3), 109-121.
4.Koi-Akrofi, G.Y., Akwetey, H. M., & Koi-Akrofi, J. (2019). Understanding the characteristics, benefits, and challenges of Agile IT project management: A literature-based perspective. International Journal of Software Engineering & Applications (IJSEA), 10 (5), 25-44.
5.Koi-Akrofi, G.Y., Akwetey, H. M., & Afful, E. (2019). I.T. project success: Practical frameworks based on key project control variables. International Journal of Software Engineering & Applications (IJSEA), 10 (5), 55-69.
6.Koi-Akrofi, G.Y., Koi-Akrofi, J., Odai, D. A., & Twum, E. O. (2019). Global telecommunications fraud trend analysis. International Journal of Innovation and Applied Studies, 25(3), 940-947.
7.Koi-Akrofi, G.Y., Koi-Akrofi, J., Odai, D. A., & Twum, E. O. (2019). Organizational performance measurement frameworks: The case of an acquired telecoms company. International Journal of Innovation and Applied Studies, 25 (3), 948-963.
8.Koi-Akrofi, G.Y. (2017). Justification for IT investments: Evaluation methods, frameworks, and models. Texila International Journal of Management. TIJ, TAU, 3(2),
9.Koi-Akrofi, G.Y. (2017). Delivering successful IT projects: A literature-based framework. Texila International Journal of Management, TIJ, TAU, 3 (2),
10.Koi-Akrofi, G.Y. (2017). IT project governance in project delivery: Key processes
11.activities, role, and responsibilities. Texila International Journal of Management, TIJ, TAU, 3 (2),
12.Koi-Akrofi, G.Y. (2017). Organizational performance improvement using the balanced scorecard approach: The case of an acquired telecoms company. International Journal of Innovation and Applied Studies, 20, (3), 850-862.
13.Koi-Akrofi, G.Y., Adu, I.N., & Opoku, D (2016). Assessing 3G technology deployment in the telecommunications industry in Ghana: An application of Porter’s five-forces competitive framework. Journal of Emerging Trends in Computing and Information Sciences, 7 (7), 2079-8407.
14.Koi-Akrofi, G.Y. (2016). Mergers and acquisitions failure rates and perspectives on why they fail. International Journal of Innovation and Applied Studies, 17, (1), 150-158.
15.Koi-Akrofi, G.Y. (2016). Mergers and acquisitions: Post-merger and acquisition integration strategies. International Journal of Economics, Finance, and Management, 5 (2), 2307-2466.
16.Koi-Akrofi, G.Y. (2014). Motives for telecom mergers and acquisitions. International Journal of Innovation and Applied Studies, 9 (4), 1809-1817.
17.Koi-Akrofi, G.Y., Quarshie, H.O., & Koi-Akrofi, J. (2013). IT project failures in organizations in Ghana. Journal of Emerging Trends in Computing and Information Sciences, 4 (1),
18.Koi-Akrofi, G.Y., Koi-Akrofi, J., & Welbeck, J.N.O. (2013). Relationship marketing tactics and customer loyalty: A case of the mobile telecommunications industry in Ghana. Maxwell Scientific Organization. Asian Journal of Business Management, 5(1), 77-92.
19.Koi-Akrofi, G.Y. (2013). Profitability analysis of the telecommunications industry in Ghana from 2002 to 2006. Maxwell Scientific Organization. Asian Journal of Business Management, 5(1), 60-76.
20.Koi-Akrofi, G.Y., Quarshie, H.O., & Martin-Odoom, A. (2012). The economic impact of computer virus: A case of Ghana. Journal of Emerging Trends in Computing and Information Sciences, 3 (8)
Koi-Akrofi, G.Y., & Koi-Akrofi, J. (2011). Information technology investments and organizational performance of the telecommunications industry in Ghana. Maxwell Scientific Organization. Research Journal of Information Technology, 3(3), 118-132.
Manuscripts accepted for publication
1.Koi-Akrofi, G.Y., Akwetey Matey, H., Banaseka, F, & Chris Quist, S. (n.d.). Impact of personality, human capital, and environmental influences on students’ entrepreneurial potential: The case of IT management and business administration final year students of UPSA, Ghana. International Journal of Innovation and Applied Studies,
2.Koi-Akrofi, G.Y., Owusu-Asare, E., & Tanye, H. (n.d.). Challenges of distance, blended, and online learning: A literature-based approach. International Journal on Integrating Technology in Education,
Book Chapters
•Koi-Akrofi, G.Y., & Koi-Akrofi, J. (2012). Relationship marketing tactics and customer loyalty: The case of the telecommunications industry in Ghana. Germany: Lambert Academic Publishing.
•Koi-Akrofi, G. Y. (2012). Profitability overview of the telecoms industry in Ghana: A quantitative approach to profitability analysis from 2002 to 2006. Germany: Lambert Academic Publishing.
•Koi-Akrofi, G. Y. (2011). IT investments and organizational performance of the telecoms industry: Analyses of the firm and industry levels of the telecommunications industry in Ghana from 2000 to 2006. Germany: Lambert Academic Publishing.
Conferences (Published Abstracts)
1.Koi-Akrofi, G.Y., Akwetey, H. M., & Afful, E. (2019). I.T. project success: Practical frameworks based on key project control variables. 5th International Conference on Business Management and Entrepreneurial Development (ICBMED 2019), from 17th April 2019 to 18th April 2019 on the theme “Growing Businesses through Secure and Sustainable Financing”. University Of Professional Studies, Accra.
2.Koi-Akrofi, G.Y. (2017). IT project governance in project delivery: key processes, activities, roles, and responsibilities. 4th e-Conference, from 26th October 2017 to 29th October 2017 on the topic "Global Education, Research, and Technology for Sustainable Development". TAU.
3.Koi-Akrofi, G.Y., Yeboah, I.K., & Obeng, P. (2016). Observation and forecast of NO2 emissions using satellite data for Ghana. Paper presented at International Conference on Education Development and Innovation (INCEDI): Education Delivery and New Learning Technologies, Accra, Ghana. INCEDI Secretariat, CEERT, Faculty Building, Methodist University College Ghana.
Subject Areas (Teaching)
Undergraduate level
•BCEG 107Introduction to Information Technology
•BCPC 201Information Systems
•BITM 302Management Information Systems
•BITM 408 Software Quality Management
Research interests
•IT/IS Management
•Telecommunications
•MIS and the organization
•Organizational Behaviour and Management
•Business Organizational Dynamics
•Post-Merger/Acquisition Dynamics in the Telecoms and IT sectors
•Quality Management
•IS/IT/Business Strategy
•IT/IS Project Management/ IT Design and Systems Thinking
•IT investments and organizational performance
•Complementary Assets and Value Creation beyond IT Investments
Professional Membership & Affiliations
•Ghana Institution of Engineers (GhIE)
•International Council for Open and Distance Education (ICDE): Global Doctoral Consortium (GDC)
•Information Technology Association of Ghana (ITAG)
•Member, University Teachers’ Association of Ghana (UTAG)