Eleanor is an academic and a versatile ICT trainer in network professional courses with multidisciplinary experience in both the private and public sector. With over 15-years’ experience as a Lecturer in various ICT related training and research work in Ghana, she is very passionate about connectivity and the use of the internet to optimize day-to-day activities in businesses. She has attended several training sessions, workshops and conferences in Ghana, USA, Germany, Denmark, India, Kenya, Senegal, Nigeria and Togo. Her previous working experiences as a project manager to the Ghana Highway Authority Wide Area Network (WAN) project, supervising the installation, deployment and providing support services as a consultant in the private sector are results of her vast professional training sessions. In addition, Eleanor has served as a team leader on the assessment of the Local Area Network (LAN) project as well as a team leader for the audit and recommendation committee for the Ministry of Finance (MOFEP).

Her professional experiences spans varied fields. She joined the online research community (AuthorAID for courses in Research in Communication & Social Science) and successfully completed the programme. She also served as an ex-com member for the Internet Society (ISOC), Ghana Chapter, where she was a team player in the voting exercise to elect the executive members (2018-2020) and a volunteer for the online Internet Governance Forum (IGF) 2020 team. Prior to the above, Eleanor was an associate consultant with an engagement in ECOWAS regional trade information systems, ECOWAS MIS project management trainer, system support and ICT trainer with Computer Information Technology Academy Foundation (a Ghana-Denmark Project with second cycle teachers and a collaborative programme with the Ghana Education Service). In addition, she provided support for some consultancy services in ICT related services and served on two professional bodies (IEEE Ghana chapter, as a treasurer and ISOC Ghana chapter, as the education chair and a member for Alliance for Affordable Internet). She also represented ISOC Ghana Chapter during the AFRINIC conference in Senegal.

In her current role as a Lecturer at the University of Professional Studies, Accra (UPSA), Eleanor teaches and supervises students’ project works and provides counselling services for students as well as serves as an assistant to the Information Service and Technology Directorate (ISTD). Her current research interests centre on telecommunication and emerging technologies such as Internet of Things (IoT), Ubiquitous Computing and Internet of Things (IoT) that relate to Mobile IoT networks, SMEs, Big Data and Intelligent systems.

Academic Degrees
• Master’s in Information Communication Technology
•Certificates in Professional Courses in CISCO & IBM
•B.Sc. in Computer Science & Statistics

Professional Experience
•Lecturer, Department of Information Technology
•Assistant Lecturer, Department of Information Communication Technology, (2017-2019)
•Cisco Netacad Instructor, Trainer of trainers and students for the CCNA programmes, (2005-2016)
•Cisco Netacad Contact person, Ghana Representative and Coordinator of Cisco CCNA programme, (2012-2016)
•CISCO Coordinator and Curriculum Lead to the Cisco Regional Academy in Ghana (Instructor Training Centre), (2010-2012)
•Supervisor, Jubilee ICT Centre at Sunyani, Brong-Ahafo, (2010-2012)
•Research-based programme for Masters in ICT, (2008- 2010)
•Network Engineer, Network design, installation, configuration and management LAN, WAN and VLAN troubleshooting using a structured methodology and OSI model. Implementation of Network Security tools on an approved network design, (2004-2016)
•Team leader on assessment of the LAN project for auditing and recommendation for Ministry of Finance (MOFEP), (July–Dec 2007)
•Trainer, Computer Information Technology Academy Foundation Ghana- Denmark Project with second cycle teachers, (June –Nov. 2004)
•Project Manager, as a Team member provided management, support and maintenance of information systems to Ghana Highway Authority, (Aug.2003-May 2004)

Selected Publications
•Afful, E. et al. (2019). Prospects and challenges in embracing internet of things with open innovation strategies in SME's: An exploratory study. Ghana International Journal of Latest Engineering and Management Research (IJLEMR), id: IJLEMR-440102.
•Afful, E. et al. (2018). Redefining the concept of big data: The Ghanaian perspective. Journal of the College of Basic & Applied Sciences (CBAS). University of Ghana
•Koi-Akrofi, G.Y. et al. (2019). IT projects success: Practical framework based on key project control variables. International journal of Software Engineering & Applications (IJSEA).
•Afful, E. Socio- economic aspect of wearable accessories in fitness and wellness: An exploratory study in Ghana. (Under Review).

Professional Conferences & Workshops
•International Government Forum- Online Internet Ghana Forum (IGF) November 2nd- 17th 2020. Volunteer as a Host of assigned Webinars for Online IGF 2020.2020 Virtual United Nations world data forum- United Nations World Data Forum October, 19th-21st 2020.
•Cisco Network Academy- Women Rock-IT virtual TV broadcast -Solving Societal Challenges with Artificial Intelligence- September 24, 2020.
•Freedom Online Conference- 5th February, 2020 @ KAIPTC.
•National Cyber Security Awareness Month (CSAM) Agenda for the demonstration of Ghana’s Cybersecurity Readiness, October 23, 2019.
•Africa convention in quantitative methods and risk management, Expert Meeting Toward Medical LINAC Service Hub for the Economic Community of West African States (ECOWAS), August 12th to 16th, 2019.
•5th International Conference on Business Management and Entrepreneurial Development (ICBMED 2019- "Growing Businesses through secure and sustainable financing" 17th and 18th April 2019, @ UPSA.
•Beyond Networks: Applications and Services- West and Central African Research and Education Network (WACREN) Conference, @ Accra Marriott Hotel 14th-15th March 2019.

Subject Areas (Teaching)
•Data Communication & Computer Networks
•System Audit & Control
•Network Security
•Computer & Information Security
•Cyber security
•Network Fundamentals

Professional Membership & Affiliations
•Member, Institute of Electrical and Electronics Engineers (IEEE) – Computer Society
•Member, Association for Computing Machinery
•Member, Internet Governance Forum (IGF)
•Member, AFRINIC
•Member, University Teachers’ Association of Ghana (UTAG)
•Executive Member, ISOC Ghana Chapter.
•Member, Alliance for Affordable Internet (A4AI).
•Member, Women Rock IT, Cisco Systems
•Member, AuthorAID Research Communication
•Member, Association of Information Systems (AIS)
•Member, Ghanaian Academic and Research Network (GARNET)