Dr. Mrs. Alberta Bondzi-Simpson, a Hospitality Marketing expert, was formerly a Senior Lecturer at the Department of Hospitality and Tourism Management, University of Cape Coast and is now the Vice-Dean of the Distance School and a Senior Lecturer at the Department of Marketing at the University of Professional Studies, Accra.

She is also, an adjunct Lecturer at the University of Ghana Business School and a Governing Council Member of the Wa Technical University.

With a rich blend of academic and practical experience, Dr. Bondzi-Simpson was once the Key Accounts Representative of Nestle Ghana Ltd, the manager of Sasakawa Guest Centre and an Instructor at the Cape Coast Technical University.

She holds a Doctor of Philosophy Degree in Hospitality Management, a researched Masters in Business Administration (Marketing Option) and a Bachelors of Management Studies with honours all from the University of Cape Coast, Ghana. She also holds two City and Guilds Certificates in Cookery for the Catering Industry and a Higher National Diploma in Hotel Catering and Institutional Management from the Takoradi Technical University.

Dr. Bondzi-Simpson, over her nine years research career, has developed great research interest in customer service and consumer behaviour in the Hospitality Industry. She has published widely in these areas and as an advocate for the service of Ghanaian dishes in the hospitality industry in Ghana, she is currently publishing a book on Ghanaian recipes.